FAQ
📌 Frequently Asked Questions (FAQ)
🛍️ Orders
Q: How can I place an order?
A: Simply add your desired products to the cart and proceed to checkout. You’ll receive an order confirmation email once your purchase is completed.
Q: Can I modify or cancel my order after placing it?
A: If your order hasn’t been shipped yet, please contact us at info@meduniforms.store as soon as possible. We’ll do our best to assist you.
🚚 Shipping
Q: Do you ship internationally?
A: Yes, we currently ship to the United States and all European Union (EU) countries.
Q: How much does shipping cost?
A: Shipping is free for all orders over $79. For less than $79 orders, you can see shipping cost options depends on delivery days on the check out page.
Q: How long will it take to receive my order?
A: Orders are processed within 1–2 business days. Delivery times vary by destination:
🇺🇸 USA: 2–7 business days
🇪🇺 EU: 2–7 business days
Q: What is the 150 EUR order limit for EU customers?
A: In accordance with IOSS regulations, orders shipped to EU countries must not exceed 150 EUR (excluding shipping). This ensures that VAT is collected at checkout and prevents additional customs duties. If you wish to purchase more, please place separate orders.
📦 Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of delivery for unused, unwashed items in their original packaging.
✳️ Your first return is free! We’ll cover the return shipping on your first order.
Q: Do you offer exchanges?
A: At the moment, we do not offer direct exchanges. If you need a different size or color, please return your item and place a new order.
Q: Do you provide prepaid return labels?
A: Yes — your first return is 100% free. For additional returns, shipping costs are the responsibility of the customer unless the item is defective or incorrect.
🎯 Products
Q: Are your uniforms unisex?
A: Yes, we offer both unisex and gender-specific models. Each product page includes sizing and fit details to help you choose the right one.
Q: How do I choose the right size?
A: Please refer to the size chart image on each product page. If you're unsure, feel free to contact us for sizing support.
Q: Can I add name embroidery or a logo?
A: Yes! We offer custom embroidery services for an additional fee. Look for the "Add Personalization" option on eligible products or contact us directly for bulk orders.
Q: What if the size I need is out of stock?
A: No problem! You can reach out to us at info@meduniforms.store — we accept special requests and may be able to produce your preferred size or color upon request.
💬 Still have questions?
Feel free to contact us anytime:
📧 info@meduniforms.store
+1 727 860 2356
whats app : +90545 384 95 46